AI Phone Answering and Texting for Locksmiths
Lockout calls come at 2 in the morning from someone standing in a parking lot. The voice agent answers right away, gets the exact location and the lock type and sends the job to your tech by text.
- CallerI locked my keys in my car at the grocery store.
- AgentI can get someone out to you. Which store and which city are you in?
- CallerThe Smith's on Sahara in Las Vegas.
- AgentWhat year, make and model is the car?
- Caller2020 Honda Civic.
- AgentThanks. A technician is on the way and I am texting you their name now.
Where Locksmith Calls Get Lost
- Lockout callers dial the next number if nobody answers in a few rings.
- A tech on a job cannot take down an address while their hands are in a door.
- Callers want a price and an arrival time before they will wait.
Inbound Calls
- Sorts car, home and business lockouts from rekeys, lock changes and safe work.
- Gets the exact location, a cross street and a callback number.
- Gives your posted service call fee and the arrival window you set.
- Texts the job to the tech on call and tells the caller who is coming.
Outbound Calls
- Calls the customer when the tech is close.
- Follows up on rekey and lock change quotes for customers who asked for one.
Text Automation
- Missed call text back that asks for the location.
- On the way texts with the tech's first name.
- One review request after the job.
Outbound calls and texts go only to customers and leads who contacted you first and agreed to be contacted.
What Your Team Sees
The tech on call gets the location, the vehicle or lock type and the caller's number in one text.
How We Set It Up
- 1
Listen To Your Calls
We sit with your recent calls and texts and write down what people actually ask, what you quote and when a person has to step in.
- 2
Write The Agent
We write the voice agent's script and the text flows in your words, with your hours, service area, prices you publish and the questions you never want it to answer.
- 3
Connect Your Tools
We set it up in GoHighLevel, in your own account or one we open for you, and connect your phone numbers, calendar and team alerts.
- 4
Test And Go Live
We place test calls and texts until every path works, then switch your number over. You can listen to every call and read every text afterward.
Set Up AI Calling for Your Locksmith Business
Tell us how your phone works today. We reply with the calls and texts we would hand to the agent and a written quote.
Questions Owners Ask
Does it ask for proof of ownership?
It reminds the caller the tech will check ID and proof of ownership on arrival, using the wording you choose.
Can it route calls to different techs?
Yes. We route by area, time of day or job type so the closest tech gets the call.
Will it quote prices?
Only the prices you tell it to give, such as a service call fee. The tech confirms the rest on site.