AI Phone Answering and Texting for Private Investigators
People calling an investigator are often going through something hard and want to talk to someone discreet. The voice agent answers calmly, learns the type of case and books a private consultation.
- CallerI need someone followed, but I do not want my husband to know I called.
- AgentI understand, and this call is private. Is this number safe for us to call or text you back?
- CallerYes, this is my cell.
- AgentThank you. An investigator can talk with you tomorrow at 11. Does that work?
Where Private Investigators Calls Get Lost
- Investigators are often in the field or on surveillance and cannot answer.
- Callers want privacy and may hang up on a voicemail.
- Some calls are cases you do not take, and screening them takes time.
Inbound Calls
- Asks the type of case, such as surveillance, background checks, infidelity, workers compensation or locating someone.
- Asks the best and safest way to reach the caller back.
- Books a consultation and turns down case types you do not take, politely.
Outbound Calls
- Calls back web inquiries quickly and discreetly.
- Confirms consultation times.
Text Automation
- Missed call text back that asks if it is safe to text this number.
- Consultation reminders.
Outbound calls and texts go only to customers and leads who contacted you first and agreed to be contacted.
What Your Team Sees
The investigator gets the case type, the safe contact method and the caller's availability.
How We Set It Up
- 1
Listen To Your Calls
We sit with your recent calls and texts and write down what people actually ask, what you quote and when a person has to step in.
- 2
Write The Agent
We write the voice agent's script and the text flows in your words, with your hours, service area, prices you publish and the questions you never want it to answer.
- 3
Connect Your Tools
We set it up in GoHighLevel, in your own account or one we open for you, and connect your phone numbers, calendar and team alerts.
- 4
Test And Go Live
We place test calls and texts until every path works, then switch your number over. You can listen to every call and read every text afterward.
Set Up AI Calling for Your Private Investigators Business
Tell us how your phone works today. We reply with the calls and texts we would hand to the agent and a written quote.
Questions Owners Ask
Is the call private?
Calls are recorded only if you choose that, and recordings stay in your own account.
Can it turn down cases you do not take?
Yes. It explains what you do and gives a referral if you want one offered.
Does it ask if it is safe to text?
Yes. Before any text goes out, it asks whether that number is safe to use.