AI Phone Answering and Texting for Concrete Contractors
Concrete crews are on a pour when the phone rings, and a pour does not wait. The voice agent answers, asks the size and type of the job and books a site visit so the bid gets written.
- CallerI need a quote to replace my driveway.
- AgentHappy to help. About how big is it, a one car or two car driveway?
- CallerTwo car, and the old one is cracked everywhere.
- AgentSo the old concrete comes out too. Can a truck get to it from the street?
- CallerYes.
- AgentOur estimator can come measure Tuesday at 9 or Wednesday at 3. Which works?
Where Concrete Calls Get Lost
- Calls come during pours, when nobody can stop to answer.
- Many callers are price shopping a small patch job, and some are a full driveway or foundation.
- Bids go out and then sit without a follow up.
Inbound Calls
- Asks what the job is, driveway, patio, slab, walkway or repair, and the rough size.
- Asks about removal of old concrete, access for the truck and the timeline.
- Books a site visit for the estimator and texts the homeowner a confirmation.
- Sends commercial and large jobs to the owner by text right away.
Outbound Calls
- Calls back web leads while they are still comparing contractors.
- Follows up on open bids after the days you choose.
- Confirms pour day and reminds the customer to move cars and open gates.
Text Automation
- Missed call text back with a link to send photos of the area.
- Pour day reminders and cure time care instructions.
- One review request after the job.
Outbound calls and texts go only to customers and leads who contacted you first and agreed to be contacted.
What Your Team Sees
The estimator gets the job type, size, removal needs, access notes and any photos.
How We Set It Up
- 1
Listen To Your Calls
We sit with your recent calls and texts and write down what people actually ask, what you quote and when a person has to step in.
- 2
Write The Agent
We write the voice agent's script and the text flows in your words, with your hours, service area, prices you publish and the questions you never want it to answer.
- 3
Connect Your Tools
We set it up in GoHighLevel, in your own account or one we open for you, and connect your phone numbers, calendar and team alerts.
- 4
Test And Go Live
We place test calls and texts until every path works, then switch your number over. You can listen to every call and read every text afterward.
Set Up AI Calling for Your Concrete Business
Tell us how your phone works today. We reply with the calls and texts we would hand to the agent and a written quote.
Questions Owners Ask
Can it give a price per square foot?
Only if you publish one and want it read back. Most contractors have it book the site visit instead.
Does it handle commercial calls?
It takes the details and sends commercial jobs to a person by text so you can call them back yourself.
Can it follow up on bids?
Yes. It calls or texts the homeowner after the number of days you set and asks if they have questions.