AI Phone Answering and Texting for Phone Repair Shops
Most phone repair calls ask the same thing, how much for this screen and can you do it today. The voice agent gives your posted prices, books the repair and keeps your techs at the bench.
- CallerHow much to fix a cracked iPhone 15 screen?
- AgentI can check that. Is it the regular iPhone 15 or the Pro?
- CallerThe regular one.
- AgentI will read you the shop's posted price for that screen. Would you like to book a time today?
Where Phone Repair Calls Get Lost
- Price questions fill the line while techs are mid repair.
- Customers want to know if the part is in stock before they drive over.
- Repairs finish and customers do not know to come back.
Inbound Calls
- Asks the device model and what is broken.
- Reads back your posted price for that repair.
- Books a time and tells the caller how long the repair usually takes in your shop.
Outbound Calls
- Calls when the device is ready.
- Calls when a special order part arrives.
Text Automation
- Missed call text back with your price list link.
- Device ready texts.
- One review request after pickup.
Outbound calls and texts go only to customers and leads who contacted you first and agreed to be contacted.
What Your Team Sees
The bench tech sees the device, the repair and the booked time.
How We Set It Up
- 1
Listen To Your Calls
We sit with your recent calls and texts and write down what people actually ask, what you quote and when a person has to step in.
- 2
Write The Agent
We write the voice agent's script and the text flows in your words, with your hours, service area, prices you publish and the questions you never want it to answer.
- 3
Connect Your Tools
We set it up in GoHighLevel, in your own account or one we open for you, and connect your phone numbers, calendar and team alerts.
- 4
Test And Go Live
We place test calls and texts until every path works, then switch your number over. You can listen to every call and read every text afterward.
Set Up AI Calling for Your Phone Repair Business
Tell us how your phone works today. We reply with the calls and texts we would hand to the agent and a written quote.
Questions Owners Ask
Can it read my price list?
Yes. It reads the prices you post and says the tech confirms after looking at the device.
Can it check part stock?
It can read a stock list you keep updated, or take the request and have a tech confirm.
Does it handle walk ins?
It tells callers your walk in hours and offers a booked time so they do not wait.